Faq WeruPay.com

What is WeruPay.com?

What services does WeruPay.com offer?

I have a WeruPay.com debit on my bank statement, why?

How do I terminate, stop or cancel a WeruPay.com subscription?

I do not remember having subscribed to WeruPay.com.

I did not receive an email from WeruPay.com about a subscription, why?

Where can I find information about the offer to which I have subscribed?

Where can I find information about my subscription and my WeruPay.com payment history?

I have several WeruPay.com debits on my bank statement, why?

I think someone used my credit card without my knowledge with WeruPay.com, what should I do?

As a first step, check with your friends and family if anyone has used your credit card or has access to your personal information. In this case we can not do anything as it is your private life. If it is fraudulent use of your credit card following a theft for example, please contact our Customer Service who will give you all the details concerning the procedure to follow.

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?

I can no longer access the site for which I have a paid subscription to, what should I do?

My payment by credit card has been refused, why?

Are payments on WeruPay.com secure?

What is a CVV code and where can I find it?

Where can I view the Terms and Conditions?